Monday, 28 March 2016

The Apple MacBook Pro Easter bug

My memory tag for March 21, 2016, includes opening my MacBook Pro only to see the screen blank out immediately.

I had left it switched on, as is my habit, while travelling back from a weekend away. The battery was flat.

But it would not switch on when the charger was connected. This gave a feeble green glow, instead of the strong orange to show it was charging.

This had happened to me once before - and I suspected I had to wait several days for it to operate again. All the same, I searched the Apple and other discussion groups. It is a common problem, it seems. People suggest resetting the charge memory by holding down shift - alt - command keys (or shift - ctrl - command, I tried all variations), but this made no difference.

Leaving the charger connected overnight did not help.

The solution was to wait three days. The last time it happened the Apple store explained that residual charge would drop below a threshold and something would reset.

On the Thursday, the charger light shone bright when I connected it and it started as normal, even opening the windows for the programs I had last used. That too is in a memory tag.

My battery settings are set to go into power saving mode, but this does not seem to help. My solution is to always shut down, even when leaving the computer for a short time (I thought it had plenty of charge when this happened).

I can only see this as a bug. Why should a laptop be out of commission for three days before resetting? And surely it should be capable of operating on an external power supply.

On the discussion groups, people who have tried everything are finally advised to book an appointment at an Apple store.

But this three-day shut-down seems to be a known failing, even if it is not acknowledged. My MacBook Pro came back to life just before Easter, so it seems apt to call it the Easter bug.

If it happens to you - and your laptop starts working again after three days - post a comment.

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